Xbox Live was down for more than five hours

Tech

The Xbox logo (a white sphere with an X through it) against a dark green background.
Illustration by Alex Castro / The Verge

Microsoft’s Xbox Live service went down for more than five hours today, preventing users from signing in to the service. The Xbox Live problems started at around 3:15PM ET today, and Microsoft confirmed it was investigating the outage. The Xbox Live status page was updated at 9.49PM ET to say that all services are now up and running.

If you weren’t already signed in to your Xbox, the sign-in process would fail with an error, preventing access to certain services like Party Chat. Some apps may also fail to launch without the core Xbox Live services being online, and a number of games will also not launch correctly.

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