Net neutrality advocates are asking people to call members of Congress this week to demand action. It’s a good idea to contact your senators and representatives to let them know where you stand on any issue, and expressing yourself in your own words is more meaningful than signing your name on a form letter. I would know; I used to do this professionally to help protect the national parks (which also need your help right now).

But before you call, be prepared. Here are some tips:

Be respectful

This is my top suggestion. When you call a member of Congress, you’re probably going to be talking to junior staff, whose job is to record very basic notes about your conversation. They are the messenger. Don’t yell at the messenger.

You are far…

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