Some iPhone 8 owners are running into an issue with the phone’s earpiece: when they make a call, the earpiece makes a disruptive “crackling” or “static” sound that disrupts the audio. Dozens of people on the MacRumors forums, , and Reddit have reported experiencing the issue. It was also present on one phone owned by a Verge editor.

Apple said in a statement that the issue only comes up in a “small number” of cases and that the company is working on a software update to fix the problem. “We are aware of the issue which is affecting customers in a small number of cases,” an Apple spokesperson said. “Our team is at work on a fix, which will be included in an upcoming software release.”

It’s not clear what’s causing…

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